About Alex Allwood
Alex is a consultant, author and speaker on customer experience.
My mission is simple: to inspire, educate and build capability to empower customer-centric growth. My customer experience consulting, workshops and professional speaking is designed to help foster a culture of customer centricity, build customer experience capability and create experiences that enhance customer value and distinctively differentiate.
Customer Experience News 94: Measuring CX Success, Customer-Centric Culture, Microsoft & TelstraMarch 14, 2018
Customer Experience News 93: Disney, Design Thinking, Empathy Mapping, Retail CXMarch 8, 2018
Customer Experience News 92: Journey Mapping, Employee Engagement, Starbucks & CX TechMarch 2, 2018
Customer-Centric Growth Pathways
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