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Empowering Customer-Centric Growth

Alex Allwood is a customer experience strategist and two-time author, Customer Empathy: A radical intervention in customer experience management and design is her latest book.

Founder and Principal Consultant of the customer experience management consultancy, All Work Together. Customer empathy is the signature method that connects customer and culture…

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Customer Empathy

A radical intervention in customer experience management and design

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Customer Experience Strategy and Management
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