About Alex Allwood
Alex is a speaker, author and consultant on customer experience.
My mission is simple: to inspire, educate and build capability to empower customer-centric growth. My professional speaking, workshops and consulting are designed to help foster a culture of customer centricity, build customer experience capability and create great experiences so that customers stay loyal and recommend often.
Qualtrics CXweek: The Experience Economy – Customisation is the Answer to CommoditisationMay 23, 2017
CMO Australia Opinion Piece: Customer Experience Crisis – Proactively Mitigating the Risk of Broken PromisesMay 5, 2017
CMO Australia Opinion Piece: Disruption Down Under – What’s Amazon’s Real Competitive Advantage?March 23, 2017
Customer-Centric Growth Pathways
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