Alex Allwood Navigation
  • Home
  • About
    • Customer Empathy Book
  • AI Workshops
  • Consulting Services
  • Keynote Speaker
  • Contact Alex
  • Home
  • About
    • Customer Empathy Book
  • AI Workshops
  • Consulting Services
  • Keynote Speaker
  • Contact Alex

Category Archive

Below you'll find a list of all posts that have been categorized as “Churn”

40 Day Sprint. Writing My Next Business Book on Customer Retention and Churn

Alex Allwood August 2, 2026 ALEX ALLWOOD, Churn, Retention

For the past month, I have written every day. The commitment is to continue for 40 days. I’m writing my 3rd business book on customer retention and churn. It began …

Read More
business bookscustomer churncustomer retention

New Business Book Coming on Customer Retention and Churn in the AI Era

Alex Allwood June 22, 2026 AI, ALEX ALLWOOD, Churn, Growth, Retention

Today, I’m deep into writing my next book, focused on customer retention and churn in the AI era. I’m writing my third business book on customer retention and churn. Ten …

Read More
AIBookbusiness bookscustomer churncustomer retention



  • Home
  • About
  • AI Workshops for CX Teams: Redesigning Human + AI Workflows
  • Consulting Services
  • Customer Empathy Book
  • CX+ Blog
  • Keynote Speaker
  • Contact Alex Allwood
Copyright © 2026 Alex Allwood / Privacy Policy