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Category Archive

Below you'll find a list of all posts that have been categorized as “Emotion Graph”

Customer Emotion Graph – Using Visual Language to Tell Your Customer’s Story

Alex Allwood September 12, 2018 ALEX ALLWOOD, Customer Experience, Customer Journey Mapping, Emotion Graph

If your role is customer facing you will probably have developed an aptitude for decision making with customer empathy. Non-customer facing business units such as HR, finance and IT however, …

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Customer Experiencecustomer journey mappingEmotion GraphJourney Mapping



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