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  • Consulting Services
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    • Elevating Journey Maps to Journey Intelligence
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    • About Alex Allwood
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    • Customer Empathy Book
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Tag Archive

Below you'll find a list of all posts that have been tagged as “Citi”

Customer Experience News 100: CX Leadership, EI, Citi and McKinsey

Alex Allwood May 3, 2018 Customer Experience, Customer Experience News, Customer-Centric, CX

5 Essential Qualities of a Customer-Centric Leader  (3min) To introduce our 100th Quickbite this week Alex Allwood outlines the top five qualities business leaders will need to deliver customer-led transformation. Emotional …

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CitiCustomer ExperienceCustomer-CentricityCX LeadershipMcKINSEY



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