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  • Home
  • Consulting Services
  • Leadership Series
    • Elevating Journey Maps to Journey Intelligence
    • How Journey Intelligence Decodes NPS/CSAT Scores
    • AI-Powered Customer Experience Insights
  • About
    • About Alex Allwood
    • Keynote Speaker
    • Customer Empathy Book
  • Contact Alex

Tag Archive

Below you'll find a list of all posts that have been tagged as “Customer Alignment”

The Quickbite

Customer Experience News 110: Alignment, Customer-Centricity, Mobile CX, CXO

Alex Allwood July 20, 2018 #GrowthHack, Customer Experience, Customer Experience News, CX

#GrowthHack: Activating Customer Alignment (2min) Alex Allwood writes this week on issues around organisational alignment and the critical factor required to successfully evolve a customer-centric culture. Customer-Centricity Case Study (4min) A case …

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Alex AllwoodCustomer AlignmentCustomer-CentricityCXOMobile CX



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