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Below you'll find a list of all posts that have been tagged as “CX Program”

CMO Australia Opinion Piece: Is Your Customer Experience Program Suffering Bright Shiny Object Syndrome?

Alex Allwood November 23, 2016 Customer Experience Leave a Comment

First Published in CMO Australia:  https://goo.gl/oujkMo You may have heard of ‘bright shiny object syndrome’. The term is used to describe new initiatives undertaken by organisations that either lack a …

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CollaborationCustomer-CentricCX ProgramInitiatives



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