Alex Allwood Navigation
  • Home
  • About
    • Customer Empathy Book
  • AI Workshops
  • Consulting Services
  • Keynote Speaker
  • Contact Alex
  • Home
  • About
    • Customer Empathy Book
  • AI Workshops
  • Consulting Services
  • Keynote Speaker
  • Contact Alex

Tag Archive

Below you'll find a list of all posts that have been tagged as “Initiatives”

CMO Australia Opinion Piece: Is Your Customer Experience Program Suffering Bright Shiny Object Syndrome?

Alex Allwood November 23, 2016 Customer Experience

First Published in CMO Australia:  https://goo.gl/oujkMo You may have heard of ‘bright shiny object syndrome’. The term is used to describe new initiatives undertaken by organisations that either lack a …

Read More
CollaborationCustomer-CentricCX ProgramInitiatives



  • Home
  • About
  • AI Workshops for CX Teams: Redesigning Human + AI Workflows
  • Consulting Services
  • Customer Empathy Book
  • CX+ Blog
  • Keynote Speaker
  • Contact Alex Allwood
Copyright © 2026 Alex Allwood / Privacy Policy