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Tag Archive

Below you'll find a list of all posts that have been tagged as “Alan Newell”

CX Who Will Serve Me?

Who Will Serve Me? Looking at Customer Experience Differently

Alex Allwood August 4, 2021 ALEX ALLWOOD, Customer Empathy, Customer Experience, CX, CX Mangement, EMPATHY

In the not too distant future, you’ll be old too. Just like my dad of 80, you’ll realise that you’ve become invisible to the likes of your bank, telco and …

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Alan NewellAlex AllwoodCustomer EmpathyCustomer ExperienceCustomer JourneyCustomer-CentricityCXCX ManagementDesign thinkingEMPATHYPatti Moore



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