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Tag Archive

Below you'll find a list of all posts that have been tagged as “Service Safari”

The Quickbite

Customer Experience News 115: Service Safari, Journey Mapping, WOM & CEO’s

Alex Allwood August 28, 2018 CEO, Customer Experience, Customer Experience News, Customer Journey Mapping

#GrowthHack: Service Safari Starts the Journey (2min) This week, Alex Allwood explains how a ‘service safari’ can be utilised to engage cross functional groups at the very start of the customer journey mapping process. …

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Customer Experiencecustomer journey mappingService SafariWOMWoolworths

Customer-Centric #GrowthHack: Start Your Customer Journey Map with a Service Safari

Alex Allwood August 23, 2018 #GrowthHack, ALEX ALLWOOD, Customer Experience, Customer Journey Mapping

When I ask participants in my Customer Journey Mapping Workshops if their organisations have undertaken mapping, most have, and admit that their efforts are often rudimentary and siloed. In other …

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Customer Experiencecustomer journey mappingService Safari



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