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Below you'll find a list of all posts that have been tagged as “Emotional Intelligence”

THE QUICKBITE Customer Experience News CX Strategy

Customer Experience News 196: Winning in the New World, Peter Fader on Loyalty & Customer Value and Emotional Intelligence

Alex Allwood August 18, 2020 ALEX ALLWOOD, Customer Experience, Customer Experience News, CX, CX Strategy, EMPATHY, QUICKBITE

Winning in the New World (5min) A timely and in-depth article from the Australian Institute of Company Directors on how smart businesses can capitalise on the shifts in consumer behaviour …

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Australian Institute of Company DirectorsConsumer BehaviourCustomer ExperienceCustomer loyaltyCustomer ValueEIEmotional IntelligenceEMPATHYPeter Fader



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