5 Ways to Co-Create With Customers (1-2min)Instead of seeing customers as simply the end users of a product or service, this article argues that organisations need to invite their customers to help co-create …
Customer Experience News 99: #GrowthHack, Co-Creating Value, CX Trends & AMP
#GrowthHack Communication Key to CX Transformation (2min) This week Alex Allwood writes on the importance of formalising an internal customer communication program, to maintain momentum in the delivery of your customer …